MightyIQ Inc. ("Company", "we", "us", "our") is a corporation registered in Nova Scotia, Canada under Corporation Number 784042103, with its registered office in Halifax, Nova Scotia, Canada. This Privacy Policy explains how we collect, use, and protect your personal information when you visit mightyiq.ca or engage our services.
Information We Collect
When you interact with MightyIQ Inc. through our website or contact form, we may collect:
- Contact information: name, email address, phone number, and company name submitted via our contact form.
- Enquiry details: the service area you selected and any message you provide.
- Usage data: pages visited, time on site, browser type, and general location (country/region) collected via Google Analytics.
- Communications: records of emails or messages exchanged with our team.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiry and provide the services you requested.
- Schedule and prepare for discovery calls or consultations.
- Send you relevant follow-up communications related to your enquiry.
- Improve our website experience using aggregated analytics data.
- Comply with applicable legal obligations.
We will not use your information for unrelated marketing without your explicit consent.
Data Security
All data transmitted to our contact API is encrypted in transit using TLS. We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss.
While we do our best to protect your data, no method of transmission over the internet is 100% secure. If you have concerns about a specific data matter, please contact us directly.
We Do Not Sell Your Data
MightyIQ Inc. does not sell, rent, or share your personal information with third parties for their marketing purposes. Your data is used solely to respond to your enquiry and improve our services.
Third-Party Services
We use the following third-party services to operate our website and respond to enquiries:
- Google Analytics: anonymous website usage statistics. Data is processed in accordance with Google's Privacy Policy.
- Google reCAPTCHA v3: spam protection on our contact form. Subject to Google's Privacy Policy and Terms of Service.
- Resend: transactional email delivery of contact form submissions to our team.
These services operate under their own privacy policies and we encourage you to review them.
Data Retention
We retain contact form submissions and related communications for as long as necessary to fulfil the enquiry or maintain the business relationship, and for a reasonable period thereafter for record-keeping purposes.
You may request deletion of your personal data at any time by contacting us at [email protected].
Your Rights
Under PIPEDA (Canada's Personal Information Protection and Electronic Documents Act) and applicable provincial privacy law, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal data.
- Withdraw consent to our use of your information (where consent is the basis for processing).
- File a complaint with the Office of the Privacy Commissioner of Canada.
To exercise any of these rights, contact our Privacy Officer at [email protected].
Cookies
Our website uses cookies for the following purposes:
- Analytics cookies: Google Analytics uses cookies to collect anonymous usage data to help us understand how visitors use our site.
- Preference storage: our accessibility widget stores your display preferences (font size, contrast, colour mode, etc.) in your browser's local storage. No data is sent to our servers.
You can disable cookies in your browser settings at any time, though this may affect some website functionality.
Google reCAPTCHA
Our contact form is protected by Google reCAPTCHA v3. reCAPTCHA collects hardware and software information (such as device and application data) and sends it to Google for analysis to determine whether the interaction is human. This data collection is subject to Google's Privacy Policy and Terms of Service.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Officer:
- Email: [email protected]
- Company: MightyIQ Inc.
- Location: Halifax, Nova Scotia, Canada